---
title: "Self-Registration: Students Forgot Password or are Unable to Log in to the S²TAR Center"
description: "\"Learn how teachers can quickly enable disabled S²TAR Center student accounts and reset passwords which new logins and passwords reset at the start of each school year. Step-by-step instructions included.\""
---

[Skip to content](https://kb.simplesolutions.org/en-us/knowledge-base/self-registration-students-forgot-password-or-are-unable-to-log-in-to-the-star-center#main-content)

[More support](https://kb.simplesolutions.org/en-us/knowledge-base/kb-tickets/new?hsLang=en-us)

[![simple-solutions-logo-1 (1)](https://kb.simplesolutions.org/hs-fs/hubfs/simple-solutions-logo-1%20(1).png?width=200&height=87&name=simple-solutions-logo-1%20(1).png)](https://kb.simplesolutions.org/?hsLang=en-us)

Open main navigation

Close main navigation

- [More support](https://kb.simplesolutions.org/en-us/knowledge-base/kb-tickets/new)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [S²TaR Center Knowledge Base](https://kb.simplesolutions.org/en-us/knowledge-base?hsLang=en-us)
2. [Troubleshooting](https://kb.simplesolutions.org/en-us/knowledge-base/troubleshooting?hsLang=en-us)

# Self-Registration: Students Forgot Password or are Unable to Log in to the S²TAR Center

New logins and passwords for students are necessary each year. 

New logins and passwords for students are necessary each year. 

If your students have typed an incorrect password too many times, there is a possibility that their S²TAR Center account has been disabled.  

As a teacher, you can enable the account and can change their password so they can log in.  

To do that: 

1. Go to your class roster. Click “**Roster**.” ![Students Forgot Password 1](https://kb.simplesolutions.org/hs-fs/hubfs/Student%20Forgot%20Password/Students%20Forgot%20Password%201.png?width=670&height=150&name=Students%20Forgot%20Password%201.png)
2. Find the student who is not able to access their account and click “Enable.” ![Students Forgot Password 2](https://kb.simplesolutions.org/hs-fs/hubfs/Student%20Forgot%20Password/Students%20Forgot%20Password%202.png?width=670&height=179&name=Students%20Forgot%20Password%202.png)
3. To change the student’s password, click on the asterisks. ![Students Forgot Password 3](https://kb.simplesolutions.org/hs-fs/hubfs/Student%20Forgot%20Password/Students%20Forgot%20Password%203.png?width=670&height=179&name=Students%20Forgot%20Password%203.png)
4. Type the new password, and click “Save.” ![Students Forgot Password 4](https://kb.simplesolutions.org/hs-fs/hubfs/Student%20Forgot%20Password/Students%20Forgot%20Password%204.png?width=670&height=179&name=Students%20Forgot%20Password%204.png)  
   updated 26-27

- [Getting started](https://kb.simplesolutions.org/en-us/knowledge-base/getting-started?hsLang=en-us)
- [Videos](https://kb.simplesolutions.org/en-us/knowledge-base/videos?hsLang=en-us#main-content)

    - [Getting Started](https://kb.simplesolutions.org/en-us/knowledge-base/videos?hsLang=en-us#getting-started)
    - [Teachers - Classes](https://kb.simplesolutions.org/en-us/knowledge-base/videos?hsLang=en-us#teachers-classes)
    - [Teachers - Courses](https://kb.simplesolutions.org/en-us/knowledge-base/videos?hsLang=en-us#teachers-courses)
    - [Teachers - Assignments](https://kb.simplesolutions.org/en-us/knowledge-base/videos?hsLang=en-us#teachers-assignments)
    - [Teachers - Gradebook](https://kb.simplesolutions.org/en-us/knowledge-base/videos?hsLang=en-us#teachers-gradebook)
    - [Teachers - Reports](https://kb.simplesolutions.org/en-us/knowledge-base/videos?hsLang=en-us#teachers-reports)
    - [Teachers - Student](https://kb.simplesolutions.org/en-us/knowledge-base/videos?hsLang=en-us#teachers-student)
    - [Administrators](https://kb.simplesolutions.org/en-us/knowledge-base/videos?hsLang=en-us#administrators)
    - [Students](https://kb.simplesolutions.org/en-us/knowledge-base/videos?hsLang=en-us#students)
    - [Skill Builder™](https://kb.simplesolutions.org/en-us/knowledge-base/videos?hsLang=en-us#skill-builder)
- [Teachers](https://kb.simplesolutions.org/en-us/knowledge-base/teachers?hsLang=en-us#main-content)

    - [Classes](https://kb.simplesolutions.org/en-us/knowledge-base/teachers?hsLang=en-us#classes)
    - [Course](https://kb.simplesolutions.org/en-us/knowledge-base/teachers?hsLang=en-us#course)
    - [Assignments/Digital Quizzes](https://kb.simplesolutions.org/en-us/knowledge-base/teachers?hsLang=en-us#assignments-digital-quizzes)
    - [Gradebook](https://kb.simplesolutions.org/en-us/knowledge-base/teachers?hsLang=en-us#gradebook)
    - [Reports](https://kb.simplesolutions.org/en-us/knowledge-base/teachers?hsLang=en-us#reports)
    - [Students](https://kb.simplesolutions.org/en-us/knowledge-base/teachers?hsLang=en-us#students)
- [Administrators](https://kb.simplesolutions.org/en-us/knowledge-base/administrators?hsLang=en-us)
- [Students](https://kb.simplesolutions.org/en-us/knowledge-base/students?hsLang=en-us)
- [Skill Builder™](https://kb.simplesolutions.org/en-us/knowledge-base/skill-builder?hsLang=en-us)
- [Troubleshooting](https://kb.simplesolutions.org/en-us/knowledge-base/troubleshooting?hsLang=en-us)
- [Training](https://kb.simplesolutions.org/en-us/knowledge-base/training?hsLang=en-us)

[![simple-solutions-logo-1 (1)](https://kb.simplesolutions.org/hs-fs/hubfs/simple-solutions-logo-1%20(1).png?width=200&height=87&name=simple-solutions-logo-1%20(1).png "simple-solutions-logo-1 (1)")](https://simplesolutions.org/)

<https://www.facebook.com/SimpleSolutionsinEducation/> <https://twitter.com/MinutesADay> <https://www.instagram.com/simple_solutions_in_education/?hl=en> [mailto:starsupport@simplesolutions.org](mailto:starsupport@simplesolutions.org)

Copyright © 2025, Simple Solutions Learning, Inc